Delivery & Shipping Policy

General Information

All orders are subject to product availability. If an item is not in stock or list at the time you place your order, we will notify you and refund you the total amount of your order, using the original method of payment.

Delivery Location

Items offered on our website are only available for delivery to addresses.

Delivery Time

An estimated delivery time will be provided to you once your order is placed and paid for. Delivery times are estimates and commence from the date of payment rather that the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.

Unless there are exceptional circumstances, we make every effort to fulfil your order within 7 to 10 business days of the date of payment of your order. Business day mean Monday to Friday, except holidays.

Please note we do not ship any orders on Saturday & Sunday.

Date of delivery may vary due to carrier shipping practices, delivery location, method of delivery, and the items ordered. Products may also be delivered in separate shipments.

Professional Installation Instructions

One your order has been placed and paid for, we will endeavour to contact you within 48 hours Monday to Friday to confirm your order preferences and arrange a professional installation date.

Unless there are exceptional circumstances, we make every effort to arrange the installation within 7 to 10 business days of the date of payment of your order. Business day mean Monday to Friday, except holidays. Please note we do not install on Saturday & Sunday.

Shipping Costs

Shipping charges will be intimated to you after visiting your site and timed deliveries will be subject to geographical location and will incur additional charges to be confirmed at time of placing your order

Damaged Items in Transport

If there is any damage to the packaging on delivery, contact us immediately on 044 43055666 / 43055667 or mail to support@onepipe.in / info@onepipe.in .

Query

If you have any query about the delivery and shipment or your order. Please feel free to contact our support team on 044 43055666 / 43055667 or mail to support@onepipe.in / info@onepipe.in .